Privacy Policy
Effective Date: Oct. 2025
At Eva Scrubs, accessible from www.evascrubs.com, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you use our website or make a purchase, we may collect the following types of information:
• Personal details: your name, email address, phone number, and delivery address.
• Payment information: processed securely through Yoco.
We do not store your card details on our servers.
• Order information: items purchased, order history, and transaction details.
• Communication information: emails, queries, or feedback you send to us.
We do not collect or process any personal information relating to children.
2. How We Use Your Information
We use your personal information to:
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Process and fulfil your orders.
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Communicate regarding purchases or customer service enquiries.
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Ensure parcels are delivered to the correct address.
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Improve our website and overall customer experience.
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Send updates or marketing messages (only with your consent).
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Detect and prevent fraudulent activities.
3. How We Store and Protect
Your Information
Your information is stored securely and used only for the purposes outlined in this policy.
We implement reasonable technical and organisational measures to safeguard your data from unauthorized access, alteration, or disclosure.
Payment details are handled exclusively by Yoco, which complies with PCI-DSS security standards.
Eva Scrubs does not store or access your card details.
4. Cookies and Website Analytics
Eva Scrubs may use cookies to enhance and personalise your browsing experience.
Cookies help us understand user behaviour and frequently visited pages.
You may disable cookies in your browser settings, but some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your data may only be shared with:
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Trusted service providers assisting with secure payments (Yoco)
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Courier/delivery partners
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IT or website support services
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Legal authorities when required by law
All third-party service providers must comply with POPIA and handle your data responsibly.
6. Your Rights Under POPIA
Under South African law, you may:
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Request access to the personal data we hold about you
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Ask for correction or deletion of your information
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Withdraw consent for marketing at any time
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Submit a complaint to the Information Regulator if you believe your data is mishandled
To exercise any of these rights, please contact us using the details below.
7. Third-Party Links
Our website may include links to external websites.
Eva Scrubs is not responsible for their content or privacy practices.
We encourage you to review the privacy policies of any external sites you visit.
8. Children's Privacy
Eva Scrubs does not collect, store, or process any information relating to minors under the age of 18.
9. Changes to This Policy
This Privacy Policy may be updated from time to time.
Any updates will be posted on this page with a revised Effective Date.
We encourage you to review this page occasionally for changes.
10. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: info@evascrubs.co.za
Phone: +27 79 811 5848